Wazamba Casino Privacy Policy

At Wazamba Casino, safeguarding your personal data is our utmost priority, reflecting our commitment to providing a secure and transparent gaming experience. This privacy policy outlines the procedures we follow in collecting, using, and protecting your information. We encourage you to review this document carefully to stay informed about how we handle your data and to make well-considered choices regarding our services.

Information Collection and Processing

To comply with regulatory requirements and ensure seamless service delivery, we collect and process various types of personal data. Operated by Rabidi N.V. under a license from Antillephone N.V., Wazamba Casino uses this information to facilitate game participation and offer related services.

By accessing our website and using our services, you agree to the terms outlined in this privacy policy. As we may update these terms periodically, continued use of our platform indicates acceptance of any modifications.

Categories of Data We Collect

We gather a range of personal information to personalize your experience and maintain the security of our platform:

Registration Information: Includes personal details such as your name, email, and contact numbers provided during account creation.
Verification Documents: Proof of identity, address, and other compliance-related documentation required for security checks.
Financial and Transaction Data: Records of your deposits, withdrawals, and game participation.
Customer Support Interactions: Logs of your communications with our support team for service improvement.

This data helps us provide services, ensure compliance, and maintain the integrity of our platform. We handle your information with the highest standards of confidentiality and security.

How We Use Your Information

We utilize the data collected for several essential purposes:

Transaction and Bet Management: Ensuring the smooth processing of financial transactions and game participation.
Support Services: Assisting with inquiries and resolving issues efficiently.
Compliance Requirements: Verifying your identity and fulfilling regulatory obligations.
Promotional Communications: Sending updates about new games, bonuses, and offers, subject to your consent.
Security Monitoring: Detecting and preventing fraudulent or illegal activities to protect the gaming community.

We are committed to using your information responsibly and do not engage in selling or renting your data to third parties.

Marketing Communication Preferences

With your explicit consent, we may send you promotional communications about our services. If you wish to change your preferences or opt out of marketing emails, you can do so through your account settings or by contacting our support team.

While we take every precaution to protect your privacy, certain circumstances necessitate the sharing of your data with trusted entities:

Service Providers: We collaborate with third-party companies for payment processing, marketing, and other services.
Regulatory Authorities: We may disclose data as required by legal and regulatory obligations.

We ensure that these entities adhere to strict data protection protocols and use your information solely for the purposes outlined in this policy.

Security and Data Protection

We prioritize the security of your personal information, employing advanced technologies and protocols to prevent unauthorized access, disclosure, or misuse. Your data is stored securely and accessed only by authorized personnel.

Data Retention Policy

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal requirements. For instance, anti-money laundering regulations require that we retain certain data for a minimum of five years following account closure.

Use of Cookies and Tracking Technologies

To enhance your experience on our site, we use cookies and other tracking technologies. These tools help us understand your preferences, improve site functionality, and support our marketing efforts. You can manage your cookie settings through your browser, though limiting cookies may affect your experience on our platform.

Your Data Rights

As a user, you have specific rights concerning your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate information.
Deletion: Request the removal of your data under certain conditions.
Objection: Opt out of data processing for marketing purposes.

If you have any questions or wish to exercise these rights, please contact our Data Protection Officer (DPO). You also have the right to file a complaint with the appropriate supervisory authority if you believe your data rights have been violated.

Our Commitment to Your Privacy

At Wazamba Casino, we strive to create a safe and trustworthy gaming environment. Our privacy policy reflects our dedication to protecting your personal data and ensuring that your gaming experience is enjoyable and secure. If you have any questions or concerns about our data practices, please feel free to reach out to us.

We believe that by being transparent and respecting your privacy, we can foster a positive and secure gaming community.